Privacy Policy
Last updated: May 2026
Overview
This Privacy Policy explains what information IDTrap ("we", "us") collects when you use idtrap.pro, how we use it, and the choices you have. By using the site or placing an order, you agree to the practices described here.
Information we collect
- Account information, such as your name, email address, and password (stored in hashed form).
- Order information, such as the details and images you submit for your order, shipping name and address, contact email, selected payment method, and order history.
- Messages you send us through the contact form, email, or Telegram.
- Technical information, such as IP address, browser type, device, and pages visited, collected automatically when you use the site.
How we use your information
- To create and manage your account and to process, produce, and ship your orders.
- To send order confirmations, status updates, and support replies.
- To respond to your questions and requests.
- To secure the site, prevent abuse and fraud, and diagnose errors.
- To comply with legal obligations.
Service providers
We share information only as needed to run the site, with providers that host our website and database, store uploaded files, deliver email, and handle shipping. These providers may only use your information to perform services for us. We do not sell your personal information.
Data retention
We keep account and order information for as long as needed to provide our services, resolve disputes, and meet legal obligations. Uploaded order files may be deleted after an order is completed or cancelled.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
You can contact us to ask what information we hold about you, to correct it, or to request deletion. We will honor these requests where the law requires and where it does not conflict with our need to keep records of completed transactions. Email support@idtrap.pro.
Children
The site is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, contact us and we will remove it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed. Continued use of the site after an update means you accept the revised policy.
Contact
Questions about this policy? Email support@idtrap.pro.